FAQ Product

Where do you ship from?

We currently ship from Kelowna, B.C.

I live in the same area, can I pick up my order?

Yes! Please contact us at orders@thekundan.shop. Provide us your order number and we can make an arrangement for order pickups (we will refund you for shipping if you have placed the order online)

Speaking of shipping, how much is it?

Shipping varies depending on the size of the order and your destination. 

I suggest taking a look at our Shipping Policy page for more details. 

Where do your products come from?

We source our items through various parts of India. 

The item I want is sold out! Will you restock?

While we cannot guarantee that we will, there is a chance that we may. Your best bet is to get in touch with us and we can see what we can do!

Will you expand your current catalog?

Yes! We are always searching for the latest trends in Indian fashion. If you want to be kept up to date, sign up for our newsletter & follow us on Instagram! (add your e-mail down below)

I like a set of earrings, but I need it in a different colour. Can you customize your pieces?

The products listed on the site is what we currently have in stock. 

If you are looking for a different colour, get in touch with us with the product name. We can try out best to help you out :) 

What form of payments do you accept for orders?

We accept all major credit card payments including Visa, MasterCard, Amex and PayPal. We also accept Google Pay & and Apple Pay. 

Didn't answer your question? E-mail us at hello@thekundan.shop